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SERVICES
“Since using TCT Computer Solutions we have had very few problems with our network.”
Meadow Hills Veterinary Center


    Businesses who are searching for expert, reliable resolutions to their networking challenges need to look no further than TCT Computer Solutions. Our philosophy is simple: plan for long-term integration of network systems using scalability, flexibility, and reliability in the design, installation, and administration of your network. Whether your needs are small or large, we have the certified network engineers and hardware technicians to help you achieve your goals. With expertise in LAN/WAN configurations, using ethernet, fiber-optic, or wireless connections we have grown into a well-respected "solution provider" for many industries including medical/dental, law, agricultural, technical, sales, and construction. When it comes to making the tough technology decisions for your company, you can trust that TCT Computer Solutions will keep your best interests in mind, for today, tomorrow and the future.

    TCT Computer Solutions offers on-site services, one-on-one or small class training, and a wide variety of other types of computer assistance. We can provide almost any kind of computer service, from custom networks to software support, web site design, repairs and upgrades, training, POS assistance, VPN's, or network design and installation...
we do it all!

        “We are committed to ethical practices, fair dealing, respect and gratitude for our customers,
and the prompt resolution of problems.”


    We even offer complete system "tune-ups" to protect your investment and keep your system(s) in top working order. Other services include system design and procurement, peer-to-peer or client/server network evaluation and support, integrated business communication solutions, custom programming, and maintenance agreements. See the tables below for explanations and rates.


Service Prices*
 
Standard Services:  
  Hardware/Software Training  
  System Setup/Configuration  
  Internet Installation/Email Setup  
  System Upgrades/Software Installation  
  General Troubleshooting  
  On-Site Rate:       $75.00/hr
  Shop Rate:       $65.00/hr
 
System "Tune-Up" (Includes as appropriate): $90.00/system
  Virus/Spyware Check  
  Complete System Diagnostics  
  Surface Scan and Defrag Hard Disk  
  Reseat Chips, Cards, and Cables  
  Thorough Cleaning Inside & Out  
 
S.M.A.R.T. Plan: $79.95/year
  Sensible Maintenance,Adjustments, Repairs, and Troubleshooting.
(See below for details)
 
Web Site Design:  
  Basic five page package starting at... $1100.00
 
Other Services: Call for quote
  Custom/Group Training Programs  
  Computer Solutions Maintenance Agreements (See below for details)
  Network Installation/Configuration  
  Custom Programming  
 
On-Site Fee:  
  On-Site Visit (all on-site visits) $30.00/visit
 
Trip Charge:  
  Within 15 miles $0.00
  15-30 miles $15.00/visit
  31-45 miles $30.00/visit
  46-60 miles $45.00/visit
  61-75 miles $60.00/visit
  over 75 miles by special arrangement
 
Telephone Assistance:  
  Brief assistance to existing clients No charge
  Frequent or Long-Term $65.00/hr
 
** Prices are subject to change.
Maintenance Plans*
 
S.M.A.R.T. Plan: $79.95/year
For $79.95 per year TCT COMPUTER SOLUTIONS will come out to your home or office whenever required, or make minor adjustments to your malfunctioning computer**.  If the problem has a simple solution, we will fix it on the spot.  If more extensive trouble shooting or repairs are required, for example a hard drive replacement, driver update, or software reinstall, we will inform you about the nature and extent of the additional work we recommend, and we will provide you with an estimate of the cost.  Once you authorize the additional labor and/or parts required, we will complete the job.  If you do not wish us to perform the recommended additional work, there will be no further charges for the visit.
 
Computer Solutions Maintenance Agreement: Call for quote
All the benefits of our standard services at a reduced rate for a fixed monthly charge.  The higher the committed service level, the lower the hourly rate for contract and/or excess hours.  Additional discounts are available for credit card or EFT billing or for annual payments in advance.
 
** In order to accurately diagnose your problem, we may be required to bring your system back to our office for more extensive diagnosis.  If we do, we will return it to you and hook it back up at the completion of diagnosis and any subsequent repair work.
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